Secure, multi-tenant agent console
Omniva
A modern communication console for teams using LINE Official Accounts — routing, audit logging, and role-based access built in.
Session is secured with `omniva.sid` and SameSite=Lax.
Customer
"I need help with my order"
Agent
"Sure — I’m checking it now."
Real-time + audited
Built for teams on LINE
Keep conversations organized across organizations and Official Accounts, without losing auditability.
Multi-tenant
Every entity is scoped by `org_id` + `oa_id`.
Audit logs
Every API request/response is logged with correlation IDs.
Inbox routing
Assign, collaborate, and keep response history in one place.
Secure files
Attachments are served via API with short‑TTL tokens.
Fast onboarding
New agents can enroll to an organization, then get approved by an owner/admin.
1
Login with LINE
No passwords to manage.
2
Enroll to your organization
Select org and request access.
3
Receive approval via OA
Get notified when access is activated.